Due to the custom nature of our products, all sales are final.

 

Many of our items are made to order or personalized specifically for you. Because of this, we do not accept returns or offer refunds for custom or personalized items unless the item arrives damaged or there was an error on our part.

 

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at orders@markandmake.co with your order number and photos of the issue. We will gladly replace the item or issue a refund if the issue is confirmed.

 

Refunds (if approved) will be issued to the original method of payment and may take several business days to process.